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Testimonials

For over thirty years, Jet Aire has been providing a range of first class drainage solutions to commercial, industrial and domestic clients by using a variety of methods that rectify any structural problems in a quick, efficient and cost-effective manner; ensuring minimal disruption.
Here's what some of our clients have said.

“I just wanted to pass my thanks over and make you all aware of the fantastic work carried out over the last two days down at Bishop Auckland. It was a very difficult task to set up two pumps, continuously vac out, tip the wagon, apply high-pressure jetting and carry out full breathing apparatus man-entry. The Jet Aire guys worked overtime on both days. They were professional, hard-working throughout and dogged in the approach to resolve the issue. Not once did the lads complain. They just got on with the task in hand and were a real pleasure to work with. Without their hard work and determination, we would be looking at a pollution incident.”

Dave James, Technical Support Advisor at Northumbrian Water

“You are all a very important part of the process to get us to that position. From management teams to the operatives who knock on customers’ doors, everyone plays an important part in the customer journey. I would personally like to thank you all for your very important contribution and working with us on delivering excellent Framework customer service. I very much hope that our work into the New Year supports continual improvement and consistency and as always your full support to delivering industry-leading customer service is very much appreciated.”

Benn Elsey, Sewerage Repair and Maintenance Project Manager at Northumbrian Water

“Thanks to the chaps that carried out the drainage works at the Hospital last week. I wanted to formally recognise the hard work, under difficult circumstances and time constraints, that was completed prior to the Ward transfer. The guys worked into the night, which is above and beyond expectation, to clear the drainage and get the necessary works completed to allow the Hospital to go ahead with critical planned Ward moves. Thank you to all who have been involved in this process - a job well done. Very much appreciated from the Facility Services team.”

Facilities Manager at a major hospital in Yorkshire

“We’d like to thank Jet Aire very much for the excellent job you have made of the paving at Guiseley Wells. The residents and community are delighted with the work and it has set people buzzing – which was part of our aim.”

Jennifer Kirkby, Chair & Programme Manager at Aireborough Neighbourhood Development Forum

“I just wanted to say a huge thank you to everyone involved in the works on Low Street in Sherburn. The new pavement and crossing island are just what we needed and mean we can now safely cross the road to school. Thank you for all the work you’ve put into making our village safer and more accessible.”

Joanne, resident of Sherburn-in-Elmet

“We had blocked drains and Jet Aire’s response was first-class. Jet Aire advised us that somebody would be with us within a maximum of four hours. In actual fact, your technician Dan Close was with us in a little over one hour. Clearing the blockage was not easy as it was in an inspection chamber that was under the floor. However, Dan would not be beaten. He must have spent at least an hour going this way and that to access the blockage. Not only was he clever and resourceful in clearing the blockage, but his attitude was cheerful and cooperative. He is an asset to your organisation.”

Barry Ward, homeowner in Hartlepool

“I would like to pass on some praise for Northumbrian Water and its contractors Jet Aire. This morning my wife noticed that the sink was very slow when emptying. I went out and lifted the manhole cover and found it was blocked downstream. At 13:00 I phoned the helpline number. Within ten minutes of arrival, the blockage was cleared and a camera check was done, all within an hour of the call. Very well done and thanks to all involved!”

John, homeowner in Northumbria

“Thanks a million to your guys who dug out and fixed my sewer pipe. They did a great job. Such a relief to me. I had suggested that we skim off the top soil further along the trench to find the drop pipe. However, we didn’t need to do that as your guy found it on Thursday when he came over. Thanks again to you and your lads.”

Tony, homeowner in Harrogate

“My drains were repaired today by two of your operatives, Sean and Rae. They did an excellent job with minimal disruption. Many thanks!”

Phillip, homeowner in Stockton-on-Tees

“Tom from Jet Aire went above and beyond to help us out. He really put the work in and spent more time than you could reasonably expect in order to properly rectify the problem. The club was open again two days later so thanks to Jet Aire's hard work the drainage issue hasn’t caused any loss of business.”

Martin, nightclub owner in Burton upon Trent

“I can honestly say they are the best team of workmen we have ever had working at our house. They were professional, punctual and extremely hard working and always courteous. Nothing was too much trouble for any of the guys. All of them, especially Andy, really knew their stuff. I would also like to thank the ladies in the office who were really helpful and friendly. Fantastic all round!”

Sue Tracey, MBA, FCIPD

“I just wanted to say a huge thank you for all your support in my dropped kerb issue. The boys came yesterday and did a fantastic job. They were quick, incredibly tidy and very, very polite. A few of my neighbours made mention of how quick and efficient they were, one likening them to 'the SAS of the building world.’ We couldn't be any happier. Again, thank you so much!”

Lorraine, homeowner in Ripon